1 - Design (1-3 Days): Once you've placed your order, our designers spring into action.We will send you the manuscript pictures within 3 to 5 days. Please check your email (Note: In order to improve the efficiency of production and shipment, If you have a need for changes or adjustments of your items,please contact us vvvapet.COM or INS to send your order number or e-mail in time after placing your order.)

2 - Production (2-3 Days): Most of the products takes 2 to 3 days in processing.Some products with special production processes may take longer.(such as hand-painted products)

3 - Shipping (7-10 Days or Faster): With production complete, your product is packaged securely and shipped. Typically, shipping takes 7 to 10 days but we offer faster shipping options at the checkout.

We process orders Monday through Friday. Once your order is confirmed, it will be processed within 3 business days.

For U.S. orders, delivery typically takes 5–15 business days after processing. For international orders, delivery may take 7–20 business days depending on your location. However, we ensure all orders are trackable for your peace of mind.

We also ship worldwide — so no matter where you are, you can shop with us.

We sincerely believe that we offer some of the most innovative and inspiring products in the world, and we back that up with a risk-free, unbeatable 7-day guarantee.If you’re not satisfied with your order for any reason, please contact us at vvvapet@outlook.com, and our support team will assist you promptly.