Mushroom Shaped Cat Scratch Post-Wear-resistant to dust, natural material does not produce bugs
- The lovely mushroom shape is also very good-looking as furniture
- Natural sisal winding is more wear-resistant than ordinary corrugated paper, does not remove scraps, and will not attract bugs because of humidity
FAQ
1 - Design (1-3 Days): Once you've placed your order, our designers spring into action.We will send you the manuscript pictures within 3 to 5 days. Please check your email (Note: In order to improve the efficiency of production and shipment, If you have a need for changes or adjustments of your items,please contact us vvvapet@outlook.COM or INS to send your order number or e-mail in time after placing your order.)
2 - Production (2-3 Days): Most of the products takes 2 to 3 days in processing.Some products with special production processes may take longer.(such as hand-painted products)
3 - Shipping (7-10 Days or Faster): With production complete, your product is packaged securely and shipped. Typically, shipping takes 7 to 10 days but we offer faster shipping options at the checkout.
Policy for Returns and Replacement
Because custom orders are individualized, they are not returnable or exchangeable. We can resent you a new order if eligible.
We will begin the order customizing process as soon as you place your purchase. Consequently, we are unable to allow modifications to the personalized information, after the order has been placed.
FREE REPLACEMENT
This applies to packages with no movement for more than 3 weeks or far exceeding our estimated time of arrival. If there is no problem with the shipping address, you will receive a FREE replacement in a timely manner.
Also, we will take full responsibility within 30 days from order arrival, if the product(s)
Have been crashed, damaged or faulty due to the fault of our factory or the carrier;
Significantly different from what you ordered, eg. your customized information is printed incorrectly.
We process orders Monday through Friday. Once your order is confirmed, it will be processed within 3 business days.
For U.S. orders, delivery typically takes 5–15 business days after processing. For international orders, delivery may take 7–20 business days depending on your location. However, we ensure all orders are trackable for your peace of mind.
We also ship worldwide — so no matter where you are, you can shop with us.
We sincerely believe that we offer some of the most innovative and inspiring products in the world, and we back that up with a risk-free, unbeatable 7-day guarantee.If you’re not satisfied with your order for any reason, please contact us at vvvapet@outlook.com, and our support team will assist you promptly.
How to make your special blanket?
- First, we will hand-draw a photo of your pet and send it to your email for verification within 3 to 5 days. After your reply, we will start to work out the details of the carpet. You can send your ideas to our email. (There may be some color errors in the camera, and we will try our best to restore it. Please refer to the actual item.)
- Finally, you will receive an email confirming the production of the carpet. We will send out your package within the next two 1-2 days